Reducing Fraudulent Transations - 5 Simple Ways To Protect Yourself

The money being spent online is steadily growing. With billions of dollars being spent each year online, the opportunity to make money on the internet has never been bigger. Unfortunately, with that opportunity come people who want to make money in less than honest ways. We're going to look at some concrete ways you can identify fraudulent transactions and save yourself a lot of chargeback fees, money and grief.

Get more information from prospective customers.

The more information you have to work with, the better your chances are that you will be able to positively identify fraudulent transactions. At the very least, you need to make sure you get a customer's name, credit card billing address, phone number and the IP address of the computer currently accessing the order form. You should also get a valid email address. This email address should not be one that comes from a free email service.

Fraudulent transactions occur more frequently from certain countries.

The first thing you should know is that certain countries are more prone to fraudulent transactions than others. If you get an order originating from one of the following countries, you should be suspicious and do more digging. Some of these countries include: Ukraine, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Morocco, Vietnam, Russia, Pakistan, Malaysia, Nigeria, Israel, Iran, Cameroon, Gambia, and Ghana. This doesn't mean that every transaction from any of these countries is definitely fraudulent. But you should be very suspicious.

Confirm the address of the customer.

The first thing I do when I get an online order is to check the phone number of the customer against a reverse phone number directory. The majority of my orders come from the United States and Canada. Phone numbers from these countries can usually be entered into reverse directories to find out the address that phone number belongs to. If I can't get a match for the phone number it servers as a red flag and warrants more investigation.

Lookup the customer's country and city of origin

I've already outlined a long list of countries that should be suspicous to you. How do you determine if your customer placed the order from within one of these banned countries? Simple. You cross reference their IP address with an IP lookup database that can tell you what country they are in. The city they are from and sometimes even ISP they use! If you handle only a few orders a day, you can use an excellent free service at IP2Location.com. If you do handle more volume, IP2Location.com also offers subscription packages at various prices.

Once you determine the country of origin, if it doesn't match the country the customer listed with their billing information be very careful. Yes, it is possible that your customer could be travelling away from home. It is much more likely that their credit card information has been stolen and it is being used fraudulently. A mismatch between the country reported by IP and the billing address is a big red flag.

Don't let customers use free email addresses.

A free email address is so easy to setup at most free email services. The odds of your being able to track down the person that registered that free email address are next to none. If at all possible, block all known free email services. The most common include Hotmail, Yahoo, Mail.com, and Gmail. If you can't block free email addresses in advance, consider a free email address a red flag. A utility you can use to determine if an email address is a known free email is dnsstuff.com. Look towards the bottom left of the page that comes up.

Don't ship a product until you are sure.

If two or more red flags go up, beware. If you ship a product from a fraudulent transaction, you will very likely be slapped with a chargeback from your credit card company and lose the money from the good. Be skeptical of all orders until everything checks out to your satisfaction. If in doubt, refund the purchase. Too many chargebacks will result in the cancellation of your merchant account. Who needs that?

A little diligence can go a long way to helping you prevent loses from fraudulent transactions. With a little knowledge, you can greatly reduce lost profits due to fraud.

Avoid Internet Theft, Fraud and Phishing

Since its birth, the Internet has grown and expanded to unprecedented, unmanageable proportions. Information, software, news, and much more flow freely through its twisted pathways. Online services such as Internet banking save time and money. However, from the depths of its vast expanse have come the dregs of society intent on preying on the new, the naïve, and the less informed.

Phishing is one of the main scams in the present moment. People set up phoney websites and email addresses. Then they spam Email inboxes with official-looking messages explaining that your account with Company X has encountered a problem and that they need you to login and confirm some details. The email addresses are masked to appear official and the links provided in the email all seem to check out. If you click on the link provided then you will usually be taken to a site that looks for all intents and purposes to be official. When you click 'submit' your details will be sent to a criminal somewhere who will do as they please with your information, such as withdrawing money from a bank account or purchasing things in your name.

The scam has been labelled 'Phishing' because the criminals engaging in the activity behave similarly to a fisherman throwing bait out in the hope that they'll receive just one bite from the millions of people that receive the email.

So how do you avoid these online scams? First and foremost, it is important to realise that no legitimate organisation should be sending you a request to fill out your personal details because of some server error or for any other reason. Your bank will never send you an email with content along the lines of "We've lost your bank account number and password... please supply them again for our records". You should also know that no bank is going to require your social security number, bank account number, and PIN number just to log in to your account or retrieve your password. Other sites such as Ebay, PayPal, and the like will not email you asking for these details either.

If you're a little unsure as to whether or not an email is official, scroll down a bit until you find the link that they are requesting you to click and simply hold your mouse pointer over the link text without clicking. Now take a look at the bottom left-hand corner of your browser window. The link text is often the address that the phisher wants you to think you will be heading to but the real address will be revealed in the bottom of the browser. This address will most likely not have anything whatsoever to do with the company that the email is attempting to imitate. It could be a dodgy web site or even just a page on someone's personal computer. If the address doesn't appear in the bottom left-hand corner then you can right-click on the link, select 'properties' from the pop-up menu and then read the address listed in the information box.

To avoid further scams make sure that you have updated firewall and anti-virus software active on your system at all times. This will make it harder for anyone to install key loggers, Trojans, spyware, or other similar devices intended to retrieve your information. Keep your operating system up to date with the latest security patches and updates and be careful where you enter your details. Always look into the reputability of the site that is requesting your details and keep an eye on the lower right-hand corner of your browser. If the page you are viewing has a little padlock symbol appear in the corner, then it means that your details are being secured by some encryption method. You can double click on the icon to get more details if you wish. Sites without the padlock icon don't have encryption, which means that your details are a lot easier for malicious crooks to get a hold of.

Even if you're sure the website is legitimate, it's not a good idea to send your details over an unsecured connection. By the way, email does not count as a secure connection, and neither does any instant messaging program, (such as MSN, ICQ, Yahoo Messenger, AIM etc.) so don't give out personal details that way either.

Another common scam very similar to phishing involves the emailing of promises of great wealth. Seriously, what do you think your chances are of winning the lottery, let alone one that you never even entered? Or of some obscure yet ridiculously rich person in Africa dying and you being legally allowed to pick up their money? Or of a foreign prince wishing to smuggle money out of his country using your account? These emails are all scams. I wish it were true that I won three different lotteries every single day, but if you get in contact with the people sending these messages they're going to do their utmost to clean out your pockets. Unfortunate as it may sound, the 'Please Donate to Charity' emails sent are usually also scams.

If you really want to donate money to a charity, look them up and send it the usual way, don't respond to a multi-recipient email that may or may not be real. You also shouldn't donate to some random charity that no one has ever heard of before. Some of the Internet lowlifes have started up fake charities, 'dedicated to helping Tsunami victims' or similar and are simply pocketing the donations.

Everything in this world can be used for either good or evil purposes and the Internet is no exception. Staying alert and having just a little bit of Internet know-how can keep you out of harm's way for the majority of the time, and allow you access to the wonderful online services available with relative safety.

7 Ways to Protect Yourself Online

Based on information provided on the Internet World Stats website, there are about 1.3 billion internet users worldwide. Some of these users are friendly people who want to enjoy entertaining themselves, communicating with friends and family, or researching and shopping. There are others who may be conducting business online and there are stil others who are there to harm your computer.

The Internet can be a great place to do a lot of great things, but special care should be taken to make sure conditions are as safe as possible.

Here they are:

1) Scan for viruses - It doesn't matter as much about what program you are using as it does how often you use it. Having the best virus software and never using it is about as bad as having no software at all. Computers can become infected in a number of different ways, so it makes sense to scan and scan often.

2) Scan for spyware - It's really not a great thing when someone can watch what you're doing from your home or business computer. Whether they are watching directly or indirecting, using software, caution should be taken to make sure spyware is removed.

3) Avoid internet scams - If it sounds too good to be true or if you're getting something for nothing, avoid it at all costs. There are probably scams being created every day that focus on people's emotions in order to persuade them to take some type of unwise action. If you fall for a scam, it can costs hundreds or thousands of dollars and can be hard to dispute if you try to prove that the actions were fraudulent.

4) Avoid hoaxes - Hoaxes play on people's emotions especially to forward emails that contain myths or folklore. Since the emails may sound like something that has actually occurred, people forward them and the process continues.

5) Report and Recognize Phishing - Phishing involves someone trying to obtain your personal information such as bank account information through cleverly designed emails and webpages. The best thing to do is to report these types of incidents to the necessary authorities. The key component is actually recognizing the phishing attempts. If you receive an email that asks for personal information or has a link to login to an account, avoid it 99% of the time. Most organizations will not ask for social security numbers, account numbers, or passwords from email.

6) Avoid pornography - The best solution for avoiding most pornography that exists on the web is to install a filter. One of the filters that I recommend can be found Bsafeonline.com.This will take care of most of the process. Inappropriate sites will be blocked and parents can take an active approach at controlling the internet use in their home.

7) Use caution when blogging - Blogging can be a great thing most of the time. It is great for search engine optimization and building communities online, but caution should be used when including information that is personal or when discussing details of other people's lives. In addition, to keep people from stalking you, I would not suggest chronicling every detail of your every day life.

Devin Dabney is a computer consultant, author, speaker, and entrepreneur who is the founder and CEO of DabneyWorks Computer Consulting. DabneyWorks provides remote and in-person computer assistance , website design and auditing, and business consultation.

Phishing - How to Avoid Getting Caught

What is Phishing?
With so many of us online nowadays, it's inevitable that criminals familiar with computer technology have found ways to take advantage of it to make money. The Internet is almost impossible to police, as it crosses so many international borders, and criminals can operate basically from anywhere there's power and an internet connection. Phishing is just one of many schemes thought up by criminal minds to part us from our money.
Phishing is simply the scam of sending out a fake email in order to try and get the recipient to respond with private or financial information. You've probably received plenty of these - they pretend to come from a well known bank, tell you that someone has changed your password or that your account will be terminated if you don't confirm your details, and give you a link to click on.
Of course if you do actually click on the link, you'll be taken to a false website where the information you enter will be recorded and used to log in to your bank account or credit card and steal your money. In extreme cases, where the phishing attempt also gets private information such as your social security number, your whole identity may be stolen and used to apply for fake loans. Your financial and credit history can be ruined in literally hours, before you have any idea there's something wrong.
How Do I Avoid Being Caught?
While this sounds terrible, there are things you can do to lessen the risk of your information being phished. The first, and most important, is to NEVER respond to an email that appears to come from your financial institution. It doesn't matter how legitimate it looks, or whether it has the right logos in it. These businesses are well aware of the rapid spread of phishing, and the last thing they would do is confuse things by sending an email requesting your login details or for you to confirm a password.
If in doubt, call your bank by looking up the phone number - don't use any phone numbers included in the email - and ask them if the email is legitimate. Never click on any links or URLs contained in the email, don't reply to the email, don't acknowledge that you've received it - just hit the delete button as fast as possible.
When you're visiting websites, always be wary of supplying too much private information. Only supply such information if you're sure it's a legitimate site that you've navigated to by yourself, and there should be a locked padlock logo in the bottom of the browser so you know the site is secure. Never enter this kind of information at a website you've reached by clinking on an email link.
What Type of Phishing Emails Can I get?
Phishing isn't just limited to financial institutions. Many phishing scams imitate emails from eBay and well-known stores. They may appear to be a special offer, suggesting you click on the link to get a great deal on that particular item. The problem is that you'll end up at a website designed to steal your information, not the store's website. If you're especially interested in the deal being offered, call the store and ask if it's a genuine offer before clicking on anything.
If you do receive a suspicious email that you think is a phishing scam, it's always helpful to notify the company that it appears to come from. Some businesses have specific addresses for receiving phishing notifications, but many simply use postmaster@theirURL. PayPal can be reached via spoof@paypal.com. You can also report the scam to the Internet Crime Complaint Center, although this mainly deals with the more threatening and widespread phishing scams.
The important thing to remember is that you should never click on an email link without checking with your bank first. It doesn't matter how dire the consequences sound if you don't do it - that's all part of the scam. The more vigilant we all are, the less people will fall for phishing scams, and the better the chance that one day these criminals will give up and leave our inboxes alone.
Steve Dolan is an IT professional with over 25 years experience in the industry. Find out how to protect yourself from phishing by clicking Phishing Attacks and avoiding spam at Spam Attacks
Article Source: http://EzineArticles.com/?expert=Steve_Dolan