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Showing posts with label phishing email. Show all posts
Showing posts with label phishing email. Show all posts

Monday, February 11, 2008

“Phishing” for Suckers: Two Things You Should Look For In An email

“For Your Immediate Attention! Don’t Lose Your Account! Update Immediately!”

Bob opened the email and was confronted by the logo of one of his major credit card companies. He had been carrying the card for some time, and had used it for a lot of online purchases.

Understandably he was concerned with the message under the logo: “Due to online identity theft, we need to verify that the information in your account is accurate, or we will be required by the FTC to suspend it”.

Below was an itemized list of the information he was required to verify: his old account number, name, address, telephone number, social security number, and mother’s maiden name. The also wanted him to change the password to his account.

Panicked, Bob hit the reply button and started filling in the information. He didn’t want to lose that account. He had set up several online accounts using that credit card number, and used it to buy and sell in online auctions…

THE “PHISHERMEN” AND THEIR HOOKS

“Phishing” is a technique used by identity thieves to stampede people into giving out their credit information online. The scam has been around for awhile, and, unlike Bob, most people are aware that they should never:

• Be intimidated by a message found in an “authentic looking” email

• Reply by giving vital information to the “phishers”

• Open up any links contained within the email, which can download “criminalware” onto their computer.

We all know these facts intellectually, but when confronted by an intimidating message, many of us react emotionally, not rationally. Maybe I’m more easily intimidated than most, but I’ve found myself opening an email and feeling compelled to fill out the information the message demands.

I have to confess an incident that occurred when I almost did that very thing. In my own defense, however, I have to say that it happened before I’d ever heard the term “phishing”. Fortunately I became suspicious before hitting the “Send” button.

But I almost did it. I almost sent it off and thereby hanged myself.

THE LAKE IS GETTING CROWDED

Although the public is becoming savvier to this scam, the “phishermen” must be experiencing success because the Anti-Phishing Working Group, http://www.antiphishing.org/ reports that phishing incidents are on the upswing.

They list 28,571 consumer reported incidents in June 2006, almost double the reported numbers in June 2005.

More suckers are being “phished” than ever before, and as every honest fisherman knows, there is no bag limit on suckers.

HOW TO IDENTIFY LEGITIMATE EMAILS

Of course, the best thing to do when asked for vital information by someone purporting to be a legitimate credit card company or other institution is to call the company on the telephone and ask if the email in question does indeed come from them. Then, if it has, go to that site to change your information.

But there are a couple of “quickie” things you can look for in the email itself, which you should do if you are alarmed by the message and tempted to jump.

1. Check the “From” Address to see if the address is correct. It should come from a top level domain, i.e. ebay.com, not a sub domain such as ebay.security.com. A sub level domain can be obtained on line for free, and is not something a legitimate company would do.

2. Make Sure the “digital signature” is valid.

KNOW YOUR DIGITAL SIGNATURE

I don’t know if you’re like me, but my eyes glaze over when somebody mentions the words “digital signature”.

Basically, it’s just an electronic means of verifying that the email you received:

• Has originated from the source it claims to come from

• Hasn’t been intercepted and repackaged on the way.

An email that is “digitally signed” has a little red icon down in the lower left hand corner in the ‘To…From” box.

Click on that icon and you can find information about the sender. Be sure your email client is “S/MIME” compliant. “S/MIME” compliancy is supported by over 350 million email clients, including Microsoft Outlook, Lotus, Novel, Netscape and MacMail.

As noted on the antiphishing site, this is unspoofable for two reasons:

• It is strongly encrypted.

• It is generated when you open the email, not at the source

The email client has validated four things on receiving this email:

1. The email address in the “From” field matches the one in the digital certificate.

2. The certificate was issued by a trusted authority.

3. The message wasn’t tampered with in transit.

4. The certificate itself has not expired.

To put it simply, the certificate makes sure the email has indeed come from who it says it has come from, and hasn’t been tampered along the way.

To see what the certificate looks like, check out:

http://www.antiphishing.org/smim-dig-sig.htm

THREE WAYS TO PROTECT YOURSELF.

There are three good ways you can protect yourself from “phishermen.”

1. Call the company they supposedly represent. Don’t respond to alarming statements demanding personal information online.

2. Don’t open any links in the email. They can download “criminal ware” that can start gathering vital information off your computer.

3. Don’t open suspicious emails unless you have an “S/MIME” compliant email client and can view and open that digital icon.

LOOKING FOR SUCKERS

The phishermen are out there and still looking for suckers. Based on the rise in reported incidents they are still finding them. Armed with a little knowledge and a healthy awareness, you won’t end up in their “game bag”.

You definitely don’t want that…because the next stop is the frying pan.

Copyright 2006 John Young

John Young is a writer with a scientific and programming background. At the age of 62, he lives in California with his wife and pet cat “Bear”. His new book “Protect Yourself Against Identity Theft” can be found at: http://www.youridentitystolen.com

Sunday, February 10, 2008

Phishing : How To Recognize A Phishing Email Message

Phishing is the practice of sending fraudulent email messages supposedly from a legitimate company or organization in order to trick someone into giving out personal and confidential information. This information could include a user ID, password, credit card number or even a Social Security number. At its most basic level, Phishing is a form of identity theft. It is one of the fastest growing cyber crimes, and there are estimates that 1 in 20 people who receive a Phishing email will respond to it with their personal information. Since the criminals who send out these Phishing messages are good at what they do, it’s important to be able to recognize a Phishing email so you won’t respond to their request and become a victim of identity theft. Here are a few signs that the message you have received might just be a Phishing expedition.

• The email message is generic. Phishing emails are sent out in bulk to thousands of people, so you’ll see a generic greeting like ‘Dear Valued Customer’ and not directly addressed to you by name.

• The message gives a false sense of urgency. Phishing emails are developed and designed specifically to push the recipient to immediate action. If there is no compelling reason to respond to the message, you won’t. But if there is a fear of some kind of consequence for not providing the requested information you might just be motivated to act quickly.

This fear, urgency or even panic created by a Phishing email begins right with the subject line. Here are a few examples from actual Phishing messages:

‘Online Alert: Online Account is Blocked’

’Fraud Report’

’Credit Card Declined Notice’

’Unauthorized Account Access’

The text of the message builds upon the initial sense of urgency. A message may state that your account will be closed within 24 hours if you don t verify your information. Sometimes the messages state that there has been suspicious activity on your bank account, or your credit card has been charged by an undesirable web site.

The criminals who send out Phishing emails have taken their scam to a new level. Now people are getting Phishing messages that offer a reward for responding to the message. The newest Phishing scam is a message that states you ve won a gift card somewhere (JC Penney, Circuit City and The Sports Authority have been recent ones), and you need to click the link in the email to provide the information where the gift can be sent. Other Phishing emails offer free enrollment in a fraud protection program by clicking the link and providing the requested information.

• The message states specifically “this is not a scam”. How does that saying go if it looks like a duck and quacks like a duck, it probably is a duck. Legitimate messages don’t need to state the obvious.

• A request is made to verify your information, and a link provided for you to do so. Phishing emails will use some tactic in order to trick the recipient into providing confidential information. This request is often tied in with the false sense of urgency created in the message. The link will take you to a very authentic looking site and ask you to fill in certain personal information. If you recognize you’ve made a mistake and you try to go back to a Phishing web site you probably won’t find it. The average lifespan of a Phishing web site in December 2004 was 6 days.

The link that is included in the email message for you to click and provide information might look legitimate, but it isn’t. Often the criminals will create a web site that has almost the same name as the original web site. They might add the word “verify” or use some other word along with the company name. You should never click a hyperlink in an email, especially if you don’t know who sent it to you.

Knowledge can be power when it comes to protecting yourself from identity theft and Phishing scams. Be aware of the tricks a criminal might do to steal your information, and don’t fall prey to them.

About The Author
Colleen Durkin writes about spyware protection. Learn more at http://spyware-removal.thrcomputer.com.

 
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